Terms & Conditions

02:35, Tuesday 9th July 2024

BOOKING, CANCELLATION & LATE ARRIVALS POLICIES! 

BOOKING POLICY: 

THERE IS A 50% NON REFUNDABLE BOOKING FEE PAYABLE TO BOOK AN APPOINTMENT OR TRAINING COURSE WITH THE VANITY ROOM.

THE APPOINTMENT CAN BE RESCHEDULED GIVEN AT LEAST 48 HOURS NOTICE.

THE COURSE CAN BE RESCHEDULED GIVEN AT LEAST 7 DAYS NOTICE.

NO SHOWS & CANCELATIONS WITH LESS THAN THE STATED 48 HOURS NOTICE WILL FORFEIT THE BOOKING FEE PAID & THE REMAINING BALANCE WILL BE CHARGED IN FULL.

PATCH TESTING POLICY: 
ALL NEW CLIENTS HAVING ANY KIND OF TINT (EYEBROW/EYELASH TINT, EYELASHES, LASH LIFT, BROW LAMINATION, HENNA BROW, HAIR) MUST BE SKIN PATCH TESTED AT LEAST 48 HOURS PRIOR TO THEIR FIRST APPOINTMENT.

NO PATCH NO TREATMENT... & IT WILL FORFEIT THE BOOKING FEE PAID.

THIS IS FOR YOUR SAFETY & IT IS YOUR RESPONSIBILITY TO ATTEND FOR THIS WITHIN WORKING HOURS. 

--ANY LASH REPLACEMENTS AFTER THE INITIAL 24 HOURS ADHESION PERIOD ARE CHARGEABLE.

LATE ARRIVALS POLICY: 
IF YOU ARE GOING TO BE LATE TO YOUR APPOINTMENT YOU MUST LET US KNOW IN ADVANCE. LATENESS OF MORE THAN 10 MINUTES WILL UNFORTUNATELY RESULT IN THE TREATMENT BEING CANCELED & WILL FORFEIT THE BOOKING FEE & THE REMAINING BALANCE WILL BE CHARGED .

ABSOLUTELY NO EXCEPTIONS WILL BE MADE REGARDING THESE POLICIES! 

NO REFUNDS WILL BE GIVEN UNDER ANY CIRCUMSTANCES!

BY BOOKING AN APPOINTMENT WITH THE VANITY ROOM YOU AKNOWLEGE & ACCEPT THESE POLICIES. 

THANK YOU ALL FOR YOUR CONTINUED SUPPORT & UNDERSTANDING WE GREATLY APPRECIATE IT.